| Energy & Telecom is experienced at managing complex network/business creation build-outs for success in the marketplace: - Decrease the level of employee anxiety by having an experienced implementation person on the team dedicated to keeping them involved and informed.
- Keep project moving from deployment, to service initiation, to revenue generation. Expedite move from cost center to revenue center. Minimize potential for delays.
- Assure the success of a multi-million dollar investment that culminates in either positive or negative Customer Service issues and political capital from the day of the first spade in the ground.
- High level of comfort with the complexities associated with constructing a network and developing a customer service organization at the same time.
- Maintain implementation team morale and productivity. Keep an eye on the positive results.
- Do as little or as much as the project requires... therefore useful to both smaller and larger endeavors. Provide guidance to company-led teams and contractors.
- May be the only multi-lingual person on the team. Among the languages I speak are Engineering, Construction, Operations, Marketing, Advertising, Regulatory, Legal, Accounting, and Finance-- in Voice, Data, Video, Analog, and Digital dialects. Understand hybrid-fiber-coax (HFC), Fiber to the Premises (FTTP), Power Line Carrier (PLC also known a Broadband Power Line or BPL), and wireless alternatives. Skilled in translation.
As Project COO I do not interfere with functional managers who understand what they are doing and have staff and crews to manage. - Function in a coordination role to make sure that all participants remain adequately informed so as to eliminate potential points of conflict and confusion. There are many moving parts to a network that is being built at the same time that the business is being created.
- Relieve the functional managers of the burden of keeping tack of the moving parts allowing them to concentrate on their own work.
- Assure tht the big picture issues and objectives do not get lost in the day-to-day activity.
- Assure that utility managers make timely decisions to keep the project moving forward.
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